Terms & Conditions — Last Updated June 27, 2026
Welcome to Sufi Soul Garden (referred to as "The Company"). These Terms and Conditions ("Terms") govern your use of our services, which can be accessed through our website at www.sufisoulgarden.com. The terms "we," "us," and "our" refer to The Company. "You" refers to you, as a user of our services. By using our site and/or our services, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these terms, please refrain from accessing the website or using our services.
General Terms
By agreeing to these Terms, you represent that you are at least 18 years of age and have the right, power, and ability to enter into and perform under these Terms. If you are under 18, you may only use the Service with the approval of your parent or guardian. You will comply with any instructions provided by The Company in connection with your use of the Service.
The Company may establish general practices and limits concerning the use of the Service and reserves the right to change its instructions, general practices, and limits at any time, with or without notice to you.
Modifications to the Service, Prices, and Terms
We reserve the right to modify or discontinue the Service, including these Terms, without notice at any time. You can review the most current version of these Terms on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Products and Services
We reserve the right to limit the sales of our products and services on a case-by-case basis, including limiting quantities. All descriptions of products or product pricing are subject to change at any time without notice.
1. Virtual Retreats and Programs
(Including: The Heart's Homecoming 6-Week Virtual Program)
We offer a 7-Day Heart-Led Integrity Guarantee.
If within the first seven (7) days of the virtual program you determine, for any reason, that it is not the right fit, you may withdraw and receive a full program credit equal to the amount paid, valid for twelve (12) months from the date of issue.
This credit may be applied to:
One-to-one Sufi Healing sessions
Workshops or virtual programs
Any in-person retreat
Professional spiritual support services
No explanation is required, and no judgment is made. Your lived reality, emotional experience, and personal timing are respected.
Please note: credit, rather than a refund, allows us to honour the time, energy, and preparation invested in your space from the moment you join, while still keeping your investment safe for future use.
2. In-Person Retreats
Due to the significant planning, accommodation arrangements, facilitation preparation, and limited spaces available:
Retreat deposits are non-refundable, but fully transferable as service credit valid for twelve (12) months from the date of issue.
Remaining retreat payments may be converted into credit up to 30 days prior to the scheduled retreat start date.
Within 30 days of the retreat, all payments become fully committed, except in cases of genuine emergency (see Section 4).
Service credits may be applied to any offering within Sufi Soul Garden within one year.
Payment Plan Terms
In-person retreats are available with a structured payment plan. A non-refundable deposit secures your place. Six equal monthly payments follow, beginning six months prior to the retreat start date, so that the full balance is settled upon arrival.
The deposit amount and monthly payment amounts are confirmed at the time of registration and outlined in your booking confirmation.
If a scheduled payment is missed, a courtesy notice will be sent within 48 hours. If the payment remains outstanding for more than 14 days without communication, your place may be released and your deposit converted to service credit valid for 12 months.
If you are experiencing genuine financial hardship and need to adjust your payment schedule, please reach out as early as possible. The Life Happens Clause (Section 4) applies to payment plan participants as well.
3. Private Sessions
(Sufi Healing, Consultations, and Ongoing Sessions)
Appointments may be:
Rescheduled with 24 hours' notice
Cancelled with 24 hours' notice for full credit
Missed sessions (no-shows) are not eligible for refund or credit
Emergencies are always considered with compassion (see Section 4).
4. Life Happens Clause (Compassionate Consideration)
We understand that genuine emergencies occur: health crises, family emergencies, unexpected life events, or emotional overwhelm. In such cases, Sufi Soul Garden will work with you in good faith to find a compassionate solution, which may include:
Extending service credit deadlines
Transferring credit to a different service
Offering partial credit inside otherwise non-creditable windows
We approach every situation with sincerity, discernment, and respect, while also honouring the labour and resources invested in each service.
5. Expiry of Credits
Service credits issued under these policies remain valid for 12 months from the date of issue. Credits are non-transferable to other individuals unless express written permission is granted.
6. No Guarantees of Outcome
All spiritual and wellness services offered by Sufi Soul Garden are supportive, non-clinical, and not a replacement for medical or psychological treatment. While many clients experience significant benefits, we do not guarantee specific outcomes or results.
Accuracy of Billing and Account Information
We may, in our sole discretion, limit or cancel quantities purchased through the Service. You agree to provide accurate purchase and account information for all transactions.
Optional Tools
We may provide access to third-party tools "as is" and "as available." Your use of optional third-party tools offered through the Service is at your own risk.
Third-Party Links
The Service may contain links to third-party websites that are not affiliated with us. We are not responsible for the content, accuracy, or policies of third-party websites.
User Generated Content
We may monitor, edit, or remove content that we determine is unlawful, offensive, or violates any party's rights. You are solely responsible for any comments you make and agree not to violate any third-party rights.
Personal Information
Your submission of personal information through the Service is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
We do not guarantee the accuracy of all information available through the Service. We reserve the right to correct any errors, inaccuracies, or omissions at any time.
Prohibited Uses
You are prohibited from using the Service for unlawful purposes or to infringe upon the rights of others.
Disclaimer of Warranties and Limitation of Liability
Your use of the Service is at your own risk. The Service is provided "as is" and "as available." We do not guarantee uninterrupted or error-free service and are not liable for any damages arising from your use of the Service.
Indemnification
You agree to indemnify and hold us harmless from any claims arising from your breach of these Terms.
Severability
If any part of these Terms is determined to be unlawful or unenforceable, it will not affect the validity of the remaining provisions.
Termination
These Terms are in effect until terminated by either party. You may terminate at any time. We may terminate at any time without notice if you violate these Terms.
Entire Agreement
These Terms constitute the entire agreement between you and Sufi Soul Garden and govern your use of the Service.
Governing Law
These Terms are governed by the laws of the province of Alberta, Canada.